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Your Question:   How do I check the status of my order?

Please be aware of the following
before filling out the Order Status Request Form below:
SPECIAL NOTICE

Please read the information below before you fill out the required status form.

Inquiries are answered Monday through Friday only. No inquiries will be returned on Saturday, Sunday or national Holidays.


Shipping Information:

Our normal shipping time is within 72 hours (this is when your order is processed). Please allow a few more business days for your order to arrive to you. We ship UPS Ground from Atlanta, GA. Larger items may ship directly from the factory and smaller items usually ship from our warehouse.

Please be aware that you may receive separate packages on different days. Do not be alarmed if your order is not complete in one box!

The "Target Date" on the order form is not a promise from us to deliver your product exactly by that date! It is for our information while processing the order. We will make every effort to meet your "Target Date."


During major gift giving
Holidays please remember:

  • Due to large volume during major gift giving holidays your delivery time may be delayed by a few days.

  • Remember, it is wise to order early to ensure you get your item(s) on time!

  • We will do everything in our power to ensure you receive your items in a timely manner, but remember that UPS can also run a bit behind during these peak times.


For the fastest way to check the status of your order:

Note:
  1. Please complete all fields in the form below. The more information we have, the faster we can assist you.
  2. Please do not submit multiple forms.
  3. Please do not call our order line to check the status of your order, you will be directed back to this form.
You will receive a response within 24-48 hours by email or phone with the status of your order. For this reason please double check that your phone number(s) and email address are correct on the form below!
Information about your order.
Does Internet Shops Inc. appear on your credit card statement?
(Yes / No)
(Please type "N/A" in the box if you have not received your statement yet.)

Date transaction from Internet Shops Inc appeared on your statement:

How was your order placed?     Internet    Calling 800#    Off TV   

Please enter your ORDER # here:

If you ordered off the Internet, which Internet site did you order from?

Date you placed your order:

Did you get an email confirmation of your order from Internet Shops Inc. at the time the order was placed? (Yes / No)

Person's Name
who placed the order:
Company:
Address:
Address:
City:
State / Province:
Zip:
Country:
Daytime Phone:
Evening Phone:
Email Address:
IMPORTANT: What address did you request the product(s) to be shipped to?
Ship To Name:
Ship To Company:
Ship To Address:
Ship To Address:
Ship To City:
Ship To State / Province:
Ship To Zip:
Ship To Country:
List the Item(s) you ordered
(list the NAME of the item, NOT the part #)
Item #1:
Item #2:
Item #3:
Item #4:
Item #5:
Item #6:
Item #7:
Item #8:
Item #9:
Item #10: